Terms & Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use…

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Powher’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Resale Policy

None of the items sold through this website are intended for resale. Ultimate Life LTD does not permit the purchase and resale of its products through third-party websites including but not limited to Amazon and Ebay.

Customs charges & seizures

We send thousands of parcels around the world each month, the vast majority of these parcels make it to the customer successfully and without any additional charges.

In some countries, very occasionally additional taxes are added to the parcel or the parcel is seized by customs.

It is the customer’s responsibility to pay any customs charges. You will not be refunded if a parcel is seized. Refunds will only be given if the parcel is returned to us.

If a parcel is held in customs and requires documentation, our support team will provide this to you.

Due to the large number of countries that we send to and the ever changing laws, we are unable to keep up to date with each country’s prohibited import list and duty charges. We strongly suggest that you check your local import laws before ordering.

Note: There are never customs charges for customers in the USA or UK, as we ship from within the US and UK.

Returns

For returns please email [email protected]com within 7 days of receiving your order. Please note we will only refund unused items with product seal still intact. Any refund will be minus all shipping and handling fees.

POWHER 90 DAY MONEY BACK GUARANTEE – POWHER CUT & PRE WORKOUT

We are confident that you will be satisfied with your purchase of either the Powher Cut or Pre-workout products. As a result we will refund your purchase if you haven’t experienced any results. Please be aware that Powher is a supplement to an effective exercise and diet plan. Before requesting a refund, you must have purchased the ‘Ultimate’ pack and taken Powher consistently for a full 90 days as instructed by the packaging as well as:

  • Performed regular exercise
  • Eaten a consistently healthy and calorie controlled diet

We will require the following from you when returning the products:

Your name, address and order number
All used (empty bottles) and unused items that were sent to you
A description of your workout and diet plan

When you return the products to us:

You must use a courier service that requires a signature. We cannot refund you for return shipping, items that are not returned to us or are lost in the mail.

You will be refunded minus a £35 processing fee and minus the shipping costs.

This guarantee is only available for consumers who have purchased 3 or more boxes of either the Powher Cut or Pre-workout products. The money guarantee only applies to your first order.

To claim your refund email [email protected] Any claim must be submitted within 4 months of purchase.

Please be aware that the product works differently for different people. Differences in metabolism and lifestyle can affect the time required to achieve results. You may not experience immediate results.

If you fail to comply with ALL of the above conditions we will not be obliged to give you a refund.

The money back guarantee is not applicable when purchasing Powher Multivitamins.

POWHER MULTIVITAMIN SUBSCRIPTIONS – RENEWAL AND CANCELLATION PROCESS

Ultimate Subscribe and Save option – 90 day supply

If you purchase the ‘Ultimate Subscribe and Save’ subscription through our Site, every ninety (90) days, we will send you a shipment containing a ninety (90) day supply of multivitamin supplements from us. Our subscription term is ninety (90) days so we make sure that you do not run out of your vitamin supplements at the end of each period.

Your subscription will continue, and you will be charged, every ninety (90) days, until you choose to cancel. There is no subscription fee associated with your subscription. You will only be charged for the cost of the product and the cost of shipping and handling. After your initial ninety (90) day subscription period, and again after any subsequent subscription period, your subscription will automatically renew on the first day following the end of such period (each a “Renewal Commencement Date”) and continue for an additional ninety (90) day period, at our then-current price for such subscription. You agree that your account will be subject to this automatic renewal feature unless you cancel your subscription at any time prior to the Renewal Commencement Date by logging into and going to the “My Subscription” page within your “Account” on powherofficial.com.

If you do not wish your account to renew automatically, or if you want to cancel your subscription, please log in and go to the “My Subscription” page within your “account”. By subscribing, you authorize us to charge your payment provider now, and again at the beginning of any subsequent subscription period. We will send you an email notifying you each time product is sent to you. If you choose to cancel your subscription at any time, your subscription will terminate automatically and we will not charge your payment provider for the subsequent subscription period. You agree that we may either terminate or suspend your subscription for any reason at any time at our sole discretion. Your statutory ‘cooling off period’ only applies to your first months subscription and any subsequent product sent will not be eligible for refunds.

Flexible Monthly option – 30 day supply

If you purchase the ‘Flexible Monthly’ subscription through our Site, every thirty (30) days, we will send you a shipment containing a thirty (30) day supply of multivitamin supplements from us. Our subscription term is thirty (30) days so we make sure that you do not run out of your vitamin supplements at the end of each month.

Your subscription will continue, and you will be charged, every thirty (30) days, until you choose to cancel. There is no subscription fee associated with your subscription. You will only be charged for the cost of the product and the cost of shipping and handling. After your initial thirty (30) day subscription period, and again after any subsequent subscription period, your subscription will automatically renew on the first day following the end of such period (each a “Renewal Commencement Date”) and continue for an additional thirty (30) day period, at our then-current price for such subscription. You agree that your account will be subject to this automatic renewal feature unless you cancel your subscription at any time prior to the Renewal Commencement Date by logging into and going to the “My Subscription” page within your “account” on powherofficial.com.

If you do not wish your account to renew automatically, or if you want to cancel your subscription, please log in and go to the “My Subscription” page within your “account”. By subscribing, you authorize us to charge your payment provider now, and again at the beginning of any subsequent subscription period. We will send you an email notifying you each time product is sent to you. If you choose to cancel your subscription at any time, your subscription will terminate automatically and we will not charge your payment provider for the subsequent subscription period. You agree that we may either terminate or suspend your subscription for any reason at any time in our sole discretion. Your statutory ‘cooling off period’ only applies to your first months subscription and any subsequent product sent will not be eligible for refunds.

BILLING AND PAYMENTS

We accept the following bank or credit cards: Visa, MasterCard and American Express.

If your payment method is declined, we will attempt to process your charge until the transaction is approved. If we are unable to complete the transaction, we may contact you directly to update your account information.

We use a third-party service provider for payment services (e.g., credit card transaction processing, merchant settlement, and related services). You hereby consent to provide and authorize Stripe and its third-party service provider to share any information and payment instructions you provide to the extent required to complete payment transactions in accordance with this Agreement, including personal, financial, credit card payment, and transaction information. We are not responsible for any fees or charges that your bank or credit card issuer may apply.

If you have any issues, please contact [email protected] 

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